Shipping policy
Shipping Policy
Processing Time Orders are processed and dispatched within 1–2 business days of payment being received. Orders placed on weekends or public holidays will be processed on the next business day.
Carrier We ship all orders via Australia Post. Once your order has been dispatched, you will receive a tracking number by email so you can follow your parcel's progress through the Australia Post website.
Shipping Rates & Delivery Estimates
| Service | Rate | Estimated Delivery |
|---|---|---|
| Standard Shipping | $10.00 AUD | 2–8 business days |
| Express Shipping | $15.00 AUD | 1–3 business days |
Delivery estimates are based on metropolitan areas and may vary for regional, rural, or remote locations. All prices are inclusive of GST.
Local Pickup (Click & Collect) Local pickup is available at our Perth location. You will receive an email notification when your order is ready for collection — please wait for this notification before visiting. Bring your order confirmation when collecting.
Order Tracking Once your order is dispatched, a tracking number will be emailed to you. You can track your parcel at auspost.com.au/track.
Questions? If you have any questions about your order or delivery, please contact us and we'll be happy to help.